Today at work I had to restore over 50 computers from disk image (made with Norton/Symantec Ghost). All computers but one restored successfully. One computer had a bit different hardware so we need to update drivers for it manually. First place I look for device drivers is Windows Updates therefore I’ve tried to run it (BTW, the computer I’m talking about was running Windows XP SP3). The problem was that when I had pressed either “Custom” or “Express”, Windows Update page showed me the following error with the error code 0xC80003FA:
The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
Just to be sure the problem is computer specific and not comes from network or image, I’ve tried to run Windows Update on couple other computers restored from the same image. Everything was working fine here, so I was sure the problem is with this specific computer.
After searching for a while I’ve found out that the problem in most cases might happen because of corrupted Windows Update files and reinstalling Windows Update Agent should solve the problem. So that’s what I’ve done:
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I’ve downloaded newest version of Windows Update Agent for Windows XP (32-bit): http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.4.7600.226/WindowsUpdateAgent30-x86.exe
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I’ve stopped Windows Automatic Update Service (net stop wuauserv)
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I’ve stopped Background Intelligent Transfer Service (net stop bits)
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I’ve ran Windows Update Agent setup: WindowsUpdateAgent30-x86.exe /wuforce /norestart
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Ran net start wuauserv just to be sure Windows Automatic Update Service is started (actually it was started already by Windows Update Agent setup)
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I’ve started Background Intelligent Transfer Service (net start bits)
After doing all steps above I’ve tried to run Windows Update and this time it worked correctly. Though the problem was solved I still think that this computer might have problems in the future with it’s HDD since Windows Update corruption after clean image restore is very likely to happen because of HDD problems.
Bravo brother…. Thank you so much….
Thank you! I used the link to update my Windows Update, and it seems to be working so far. Thanks!
Thank you! It’s not very often, when trying to resolve a problem, that ones comes across the solution the first time around; especial for those technically challenged. With your help, it took less than a minute (literally). Thank you!
worked for me too, thanks.
Thank you – the link solved he problem for me.
Hats off to you for this tip.
The directions confused us a little, as far as entering the commands in ‘Run.’ But, we muddled through and finally reached the updates.
In a way, this gave us a satisfying experience, a feeling that we were able to do something ourselves. Of course that is only an illusion.
Don’t normally comment on things, but this was so useful and simple, I just had to!
To those who don’t know, you need to access Start -> Run -> cmd in order to use the commands noted here.
Thanks again!
THANK YOU SOO MUCH FOR THIS LINK IT HELP ME..BLESS YOU GUYS
Thank you so much! This worked for me!
YAY! Worked great! Thank you!
Great! It worked in my computer, and now there is no error message when I update my PC. Thanks a lot sir
. By the way, my PC freezes; so I suspected that my PC software is not updated. Then, I tried to update my PC manually from the site but there is always an error message before I found this site. After finding this site, I can now update my PC without any errors. I hope, screen freezes will be fixed with this 
. Many! many! Thanks 
Did the trick for me.
Cheese!
A million thanks to you, buddy! I had the same issues as the others with the “The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem”. When I installed the newest version of Windows Update Agent for Windows XP, it solved EVERYTHING! My sound was out, and the Windows Update Agent got my sound to working again.
Thank you, SO much!
Steve
10 PRINT “Thank you”
20 GOTO 10